FAQ

How can I see product prices and place orders?

Register for a wholesale account here and we will get back to you shortly with your account and login details.

How can I get in touch to get answers to any questions I may have?

Contact us on our contact page here or email us at sales@siamstylez.com. If you would like us to give you a call to discuss any questions you may have let us know.

Can I order by email?

You are welcome to send an order by email using each product’s code along with the quantity required. 

What is the minimum order amount?

Our minimum order amount is $1,500 USD (Excluding shipping). If you would like to purchase under this amount, place your desired order in the cart and send us an email at sales@siamstylez.com letting us know you would like a quote. We will then get back to you.

What is the minimum order quantity per product?

Minimum product quantities that can be purchased vary depending on the product. They are stated on each product page.

What about sizing?

All products uploaded onto our website are suitable for the Western figure as this is our customer base. The fashion clothing on our site unless otherwise stated comes in what is called a Free-Size. A Free-Size is mainly suitable for Medium and Large while some items can be worn as an XL.

CONVERSION CHART APPROXMLXL
USA/CAN81012
AUSTRALIA/NZ121416
EUROPE384042

Can I make a sample order initially?

Get in touch with us to discuss your needs.

What about Colours and Prints?

Each product ordered comes as a set of popular mixed colours and prints suited to the time and geography of our customer base. Feel free to let us know your preferences.

You can request colour and prints for each product in stock to be sent to you via email for selection. Check the box on each product page for this option.

Made-to-Order Service?

If you would like any of our designs made up to your personal colour and print requirements we can help. Tick the Made-to-Order box and you will be sent the current colours/prints available for each product via email for your reference. We will also send you the minimum quantity required for each product to be produced. We can work with you on sizing as well.

Once you have made your selection we will provide you with a time-frame for your confirmation before requesting payment and proceeding. Minimum order quantities apply.

Quotes can be requested on bulk orders which can allow room for cheaper product pricing depending on the quantity ordered. Get in touch with us at sales@siamstylez.com or click here.

How long does it take for my order to be processed?

Our usual processing time is approximately 3-4 weeks (Sometimes faster). It is dependent on if we have the products ordered in stock or if some need to be produced.

How will my order be sent?

By DHL/UPS Courier services (3-5 days delivery time) trackable all the way to your door.

How is shipping calculated?

We cover part of the shipping ourselves within our product pricing. The remainder paid by the customer is calculated based on the weight of each product and applied as a percentage of the order’s total amount.  See shipping rates here.

What if a product/products I order are out of stock?

We will let you know and you can either replace the item/items with other products from the store to the same value, have us hold it as credit in your wholesale account or we will refund you the amount.

What about refunds?

To see our refund policy go here.

What currencies are used in the wholesale store?

Different currency options are available on the site as a guide. Checkout currency is converted to USD.

What payments are accepted?

Payment is not required at Check Out. We shall contact you for payment prior to processing.

DOMESTIC BANK TRANSFER: This can be processed with internet banking or at your local bank. The customer pays the sending fee.

INTERNATIONAL WIRE TRANSFER: This can be processed with internet banking or at your local bank. The customer pays the sending fee.

CREDIT CARD PAYMENT VIA STRIPE: Payment processed at Check out.

WISE: The cheap, fast way to send money abroad. For more information go to their website at wise.com.